At our platform accessible via https://cbd-vapes.storysurge.net (hereafter referred to as ‘the Company’ or ‘we’), your privacy is a top priority, and we are dedicated to ensuring the protection of your personal data. This Privacy Policy provides detailed information on how we handle your data in compliance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy governs all aspects of our website, applications, services, and products. Please be aware that this policy does not apply to external third-party platforms, applications, products, or services that you may reach through links on our platform, each with their own privacy policies.
Our processing activities cover various interactions with us, including but not limited to: using our applications and services as a registered user; visiting our websites that display this Privacy Statement; engaging with communications from us like newsletters, emails, calls, or text messages/SMS; and any other interaction that involves the exchange of information.
We collect a range of personal data in different ways, including:
- Account details you provide when signing up for our services
- Payment information to process transactions
- Financial records if applicable
- Purchase histories to enhance your shopping experience
- Mobile device identifiers to facilitate mobile app functionality and analytics
- Location data where necessary for service delivery
- Feedback and reviews you submit to help us improve
- Social media information if you interact with us on these platforms
- Product information to tailor our services to your needs
This personal data may be collected through direct user input, interactions with our services, and via automated technologies such as cookies and tracking tools. We also gather information from third parties in accordance with their privacy policies.
Our website uses cookies to improve user experience and for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, each playing a role in how our site functions and how we collect data on its performance. You have the option to control non-essential cookies through our dedicated Cookie Manager tool.
We keep your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon the completion of these purposes, we take steps to either delete or anonymize the data in our possession.
To safeguard your personal data, we implement a range of organizational and security measures, including secure communication channels and working with reputable third-party processors who adhere to strict privacy standards.
We are committed to protecting the privacy of children under 18 years of age. Our services are not intended for children, and we do not knowingly collect data from them.
As a data subject, you have rights under various privacy laws, which may include accessing your personal data, correcting inaccuracies, requesting erasure or restriction, obtaining a copy of your data, objecting to certain processing activities, and the right to non-discrimination for exercising your privacy rights. You also have the right to file appeals or complaints with relevant authorities and to withdraw consent where it has been provided.
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on our website, and we encourage you to review this policy periodically for updates.
For any inquiries, requests to unsubscribe from communications, or questions regarding your personal data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy is important to us, and we are here to assist you in exercising your rights and addressing any concerns you may have.